As a Health Coach you will assist Rx Outreach with achieving its Purpose:;The duties expected in this role will help people get the best health results.

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Communication with clients: The Health Coach interacts directly with clients through inbound/outbound telephone and other electronic methods. Each Health Coach is responsible for handling communication in a polite, courteous, and professional manner. Expectations for the Health Coach include meeting goals, maintaining call quality, and compliance with Rx Outreach’s policies. Having the ability to give clients real time updates regarding prescriptions and delivery.

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Enter data accurately: The Health Coach is depended upon to enter correct and complete data into the Pharmacy Management Software and meet goals for accuracy and productivity. They also process prescription orders and payments.

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Focus on quality: The Health Coach must be able to recognize issues and provide solutions, consulting a supervisor or pharmacist when needed. The goal is one call resolution.;