Community-Based Care Manager

Location: Mississippi (Must reside in territory)

Travel: >50% | Mobile Role

Salary Range: $55,350 - $88,560

Compensation Type: Salary + Bonus Potential

Vaccination Requirement: Annual influenza vaccination required

Make a Real Difference—One Person at a Time.

At TrueCare, we're transforming health care in Mississippi through a local, compassionate approach. Backed by CareSource’s national leadership, we’re a provider-sponsored plan focused on making health care easier to access, understand, and navigate—especially for underserved communities.

We’re currently seeking a Community-Based Care Manager to join our growing team of mission-driven professionals who believe everyone deserves equitable, high-quality care. If you're a licensed nurse or behavioral health professional passionate about whole-person care, we want to hear from you.

What You’ll Do:

You’ll be the trusted connector between our members, their providers, community supports, and our care teams—ensuring that each member receives culturally competent, person-centered care tailored to what matters most in their lives.

Core Responsibilities:

• Build strong, professional relationships with members in their homes, community agencies, hospitals, or via phone/video.
• Complete trauma-informed, strength-based assessments with a focus on social determinants of health and health equity.
• Develop and maintain individualized care plans with an interdisciplinary care team (ICT).
• Identify and resolve barriers to care while connecting members with community, behavioral, and physical health services.
• Provide health education and coaching that empowers members to manage their own care.
• Support members through care transitions and ensure timely coordination between health systems and community resources.
• Serve as a rotating on-call clinician for the Behavioral Health/SUD Crisis Line (if licensed in behavioral health).
• Document care plans, services, and progress using internal systems in accordance with clinical and ethical standards.

What You’ll Need:

Education & Experience:

• Required:
• Nursing degree or a Bachelor’s degree in a health-related field
• Active, unrestricted RN, SW, or LPC license in Mississippi
• 3+ years in nursing, counseling, social work, care coordination, or community health
• Preferred:
• Master’s degree in a health field
• Medicaid/Medicare managed care experience

Licensure:

• Current unrestricted clinical license (RN, Social Worker, or Clinical Counselor)
• Valid driver’s license, personal vehicle, and insurance (required for mobile visits)

Skills & Knowledge:

• Deep understanding of health disparities, HEDIS measures, and care management standards (CMSA/NCQA)
• Strong interpersonal and communication skills, especially with diverse populations
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Knowledge of public health systems, community resources, and Medicaid/Medicare benefits
• Committed to ethical practice and trauma-informed, culturally responsive care

Why Join Us?

• Mission-Driven Impact: Help shape the future of health care in Mississippi.
• Flexibility: Mobile, field-based position with flexible hours (may include evenings/weekends).
• Growth & Support: We offer ongoing training, supervision, and professional development.
• Competitive Pay & Benefits: Includes base salary, bonus potential, mileage reimbursement, and a robust benefits package that supports your physical, financial, and emotional well-being.

About TrueCare

TrueCare is a provider-sponsored health plan created by Mississippi health systems and powered by CareSource. We’re committed to local partnerships, data-driven decision-making, and removing barriers between the delivery and financing of care. Our mission is simple: to improve the health of Mississippians.

CareSource is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations available for applicants with disabilities or sincerely held religious beliefs.