Responsibilities ~ Priorities

• ;Meet or exceed the standards for Demos, Set Rate and Attendance.
• ;Demonstrate respect, courtesy and kindness to everyone regardless of circumstances.
• ;Follow the methodology without compromise.
• ;Initiate Call-Backs when and where directed.
• ;Assist Managers when requested (mapping, demonstrating, administration).
• ;Assume driving responsibilities upon request, if approved.

Communicating with Customers, Teammates and Authorities.

• ;Respect everyone’s property and the privilege to visit.
• ;Display courtesy, kindness and respect to everyone without exception.
• Never argue, shout, speak sarcastically or use offensive/profane language.
• ;Apologize to anyone who displays tension, frustration or dissatisfaction.
• ;If you encounter any complaints, verbal challenges or unreasonable behavior from
• anyone during your canvass, contact your Manager immediately.

Appearance and Professional Representation

• Present a clean, professional appearance from clock-in through clock-out.
• ;Cover tattoos and remove piercings.
• ;Wear assigned RbA gear (shirts, jackets, hats).
• ;No tattered or revealing clothing. Hems must be within three inches of your knees.
• ;Jewelry and earrings must be approved by management.
• ;Wear comfortable, professional footwear. (Look like a professional Contractor.)
• ;Wear your company ID and Permit.
• ;No smoking is allowed in the office, the vehicles or in canvass neighborhoods.

Work Schedule

• ;Planned Days = five days per week plus a make-up day.
• ;Planned Hours: Maximum = 40 - Minimum = 30 (at Director’s discretion)
• ;You need to be flexible to days of the week, arrival times and total work-day hours
• due to weather, holidays, time of year, travel time, or scheduling needs.
• ;Schedules are posted at least two weeks ahead of the canvass.
• ;You will receive 48 hours’ notice of schedule changes whenever possible.
• ;You are not responsible for make-up days scheduled within 48 hours provided
• you advise us on the day we change the schedule.
• ;You must be able to work four full hours on the street without returning to the van.

We understand and accept that personal situations may occur occasionally.

Your attendance is critical because it directly affects every Teammate.

• ;You have approved Time Off for sick days, vacation, holidays and parental leave.
• ;You are not responsible for workdays that have been changed within 48 hours.
• ;Excused absences, unexcused absences & attendance are explained in the document
• entitled “Performance Standards ~ Senior Marketers”.

Travelling to/from and Working the Canvass

• ;You may not drive to a canvass in your own vehicle without written permission from the Director/VP or GM. (Managers do not have that authority.)
• ;The company vehicle may not stop except for emergencies.
• ;Seatbelts must be worn in the vehicle.
• ;We are uniformed and branded everywhere we go. Act like an appreciative guest.
• ;Foul and changing weather require you to carry extra gear for safety & protection
• including gloves, insulated clothing, umbrella, socks and boots.
• ;Do not enter homes unless the customer requests it for weather reasons.
• If you do enter the home, remain by the door.
• You are not authorized to inspect windows from the inside.
• ;Personal cell phone use is required for phone conversations with management and the
• office. No personal calls or texts from clock-in to clock-out unless you are on an
• approved break. Contact management with all emergencies.
• ;You may only visit the addresses assigned to you. If you stop visiting the assigned
• properties, call your Manager/Director/GM immediately.
• ;You may carry water and snacks in your belt or pockets.
• You may keep food in the company vehicle in leak proof containers.;