Senior Cloud Operations Engineer
Kasasa
Austin, TX
We’re looking for much more than qualified applicants! We’re looking for people who “relentlessly give a sh!t” (Or “RGAS” for short; this is a component of our Badassitude value)! We want individuals who will courageously face challenges. We don’t settle for good enough. At Kasasa, we have the determination, grit, and hustle to create excellence. Kasasa’s mission is to inspire and elevate community financial institutions to be the source for love and financial wellbeing in their communities. Kasasa employees (Spartans) are passionately dedicated to this mission and lead the way – sharing our “love” with the world – through our words and actions – via community service and outreach. Expect to get involved and make an impact if you expect to be a Spartan. As Spartans once did, we stand together and inspire others to join us in our mission. Stronger together and united by core values, we are more than a team. We are a Phalanx! The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice. Role OverviewThe Senior Cloud Operations Engineer’s primary responsibility is to provide the technical leadership and effective provisioning, configuring, operation, and maintenance of cloud infrastructure while embodying the Patch Values. This person will participate in technical research and development to enable continuing innovation within the infrastructure. This position is a leader in the technology realm and works closely with architects and developers to design and implement enterprise solutions. ResponsibilitiesInfuse the Patch Values into your work ethic, every day and every interaction Provide leadership and vision for continuous improvement to all technology teams Deploy, automate, maintain, and manage AWS cloud-based production system Ensure the availability, performance, scalability, and security of production systems Develop, enhance, and deploy monitoring solutions and assist in evaluating infrastructure improvements for long-term growth and cost efficiency Design, build, and maintain CI/CD infrastructure Support build, release, and manage configuration of production systems Drive ongoing improvements and efficiencies in operational practices, tools, and processes Support enterprise web and mobile applications Provide emergency after-hours on-call support Assess needs and design new projects and incorporate them into the overall environment Work closely with the security team to ensure standards are met and vulnerabilities are addressed Other duties as assigned QualificationsBS Computer Science, BS MIS or equivalent experience Linux and/or Windows Server – 5 years of experience AWS or other public cloud provider - 4 years of experience Iterative software development – 2 years of experience Strong proficiency in one or more scripting languages (bash, Python) Experience using automation for building deployment scripts, setting up subnets, VPCs, DBs, and deploying Docker containers Experience installing and configuring Kubernetes (KOPS, GKE, or EKS) Terraform or cloud formation infrastructure-as-code experience to build infrastructure, platforms, and environments as code CI/CD methodologies, workflows, configuration management, and tools such as Jenkins, Ansible, GitLab, Docker, and Kubernetes Familiarity with log aggregation tools such as Splunk and Sumo Logic Understanding of network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP) Working Knowledge of Rest API Excellent cross-functional collaborative skills working with multiple development teams and ability to build relationships Ability to influence development teams in adopting cloud technologies, processes, and best practices Demonstrate ownership of solutions from conception through implementation and operation Excellent oral and written communication skills A proven ability to drive projects to completion You will be asked to participate in culture-related meetings, activities, and events. We firmly believe that building culture and teamwork in a company requires extra intentionality, and thus your participation and engagement aren’t just encouraged - it is required and part of your role responsibilities. If you do not want to participate in these, please do not apply.Must be legally allowed to work in the U.S.Our benefits include:Open Paid Time Off AND 14 paid holidaysGym Membership ReimbursementTuition ReimbursementPaid Parental LeaveLove Fund – established as a way for Spartans to give back to their co-workers in needMedical BenefitsDental, and Vision with a substantial contribution from Kasasa.Life Insurance, Long-Term Disability, Short-Term Disability, and Employee Assistance Program – all provided in full by Kasasa401k plan with matching contributionsPay to Tat (Patch tattoos only)Peer-to-Peer Appreciation Program – WorktangoNoon:30's – 1st and 3rd Fridays of the month- done at 12:30pmAre you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, citizenship status, gender, gender identity, pregnancy, sexual orientation, transgender status, marital status, religion, creed, age, physical or mental disability, results of genetic testing, genetic information, past, present or prospective service in the military, or any other characteristic or activity protected by federal, state, or local law.
