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Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:- Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
- Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
- Performs aircraft grooming and security searches.
- Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
- Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
- Loads and offloads luggage and cargo with the use of conveyor belts.
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
- Performs other duties as assigned.
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:Required:
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Ability to learn and operate a computerized reservation system.
- Typing speed of at least 25 WPM.
- Ability to consistently lift 50 pounds.
- Must be able to stand for long periods of time.
- Must be able to bend, stoop, squat, reach and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule including nights, weekends and holidays.
- Ability to participate in paid training that may require overnight travel.
- Depending on work location, ability to obtain USPS Mail Handling Certification.
- Ability to obtain airport security clearance.
- Ability to communicate in English.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred:
- A minimum of 1 year of customer service or community service experience.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $20.60/Hr. Pay Details:- Starting wage: $20.60 per hour (non-negotiable)
- Schedule: 15 to 30 hours per week
- Availability: Weekend and holiday availability is required
- Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
- Effective split-shift hourly rate: $22.60 per hour (base wage + differential)
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:- Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
- Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
- Performs aircraft grooming and security searches.
- Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
- Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
- Loads and offloads luggage and cargo with the use of conveyor belts.
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
- Performs other duties as assigned.
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:Required:
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Ability to learn and operate a computerized reservation system.
- Typing speed of at least 25 WPM.
- Ability to consistently lift 50 pounds.
- Must be able to stand for long periods of time.
- Must be able to bend, stoop, squat, reach and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule including nights, weekends and holidays.
- Ability to participate in paid training that may require overnight travel.
- Depending on work location, ability to obtain USPS Mail Handling Certification.
- Ability to obtain airport security clearance.
- Ability to communicate in English.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred:
- A minimum of 1 year of customer service or community service experience.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $20.60/Hr. Pay Details:- Starting wage: $20.60 per hour (non-negotiable)
- Schedule: 15 to 30 hours per week
- Availability: Weekend and holiday availability is required
- Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
- Effective split-shift hourly rate: $22.60 per hour (base wage + differential)
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties:- Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
- Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
- Performs aircraft grooming and security searches.
- Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
- Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
- Loads and offloads luggage and cargo with the use of conveyor belts.
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
- Performs other duties as assigned.
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills:Required
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Ability to learn and operate a computerized reservation system.
- Typing speed of at least 25 WPM.
- Ability to consistently lift 50 pounds.
- Must be able to stand for long periods of time.
- Must be able to bend, stoop, squat, reach and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule including nights, weekends and holidays.
- Ability to participate in paid training that may require overnight travel.
- Depending on work location, ability to obtain USPS Mail Handling Certification.
- Ability to obtain airport security clearance.
- Ability to communicate in English.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred:
- A minimum of 1 year of customer service or community service experience.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $18.32/Hr. Total Rewards:Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary:The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position.
Key Duties:- Load and offload luggage and cargo with the use of conveyor belts or forklifts.
- Transport luggage and cargo to various airport locations.
- Maintain ramp and warehouse areas.
- Marshal and push back aircraft.
Required
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Exceptional interpersonal skills with an ability to get along with others.
- Flexibility to work varied shifts, weekends, holidays.
- Ability to lift up to 75 lbs on a frequent basis.
- Must be able to bend, stoop, squat, reach and grasp.
- Ability to obtain airport security clearance.
- Ability to adapt to performing work according to set procedures.
- Ability to anticipate needs of others in a fast paced environment.
- Ability to work at a constant and quick pace for up to two hours at one time.
- Ability to learn quickly and understand and interpret flight schedules and airline flight destination information.
- Must have good attendance and punctuality record.
- Depending upon your work location, you may be required to obtain USPS Mail Handling Certification.
- Ability to communicate in English.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
Preferred
- Knowledge of operations with industrial equipment and previous experience.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate: USD $22.58/Hr. Total Rewards:Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements:Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information:
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Perform all opening and closing duties according to company policy
- Supervise and manage all aspects of daily store operations in store management’s absence
- Supervise and manage all aspects of Loss Prevention practices in store management’s absence
- Effectively communicate all store needs to store management
- Complete bank deposits
- Complete all assigned tasks and responsibilities promptly
- Complete all required training
- Provide a fun, full service experience to all customers
- Resolve customer issues effectively
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail sales experience preferred
- Ability to multi-task in a fast-paced environment
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Sales Lead position or equivalent training
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
*Age requirements for part-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Complete bank deposits
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail management experience preferred
- 6–12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
* Age requirements for full-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Complete bank deposits
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail management experience preferred
- 6–12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
* Age requirements for full-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Complete bank deposits
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail management experience preferred
- 6–12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
* Age requirements for full-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Complete bank deposits
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail management experience preferred
- 6–12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
* Age requirements for full-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
COMPANY OVERVIEW
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.
Journeys is always looking for great people to join our team!
For more information check out: www.journeys.com/careers
WHY WORK FOR JOURNEYS?
- We celebrate and reward success!
- Rapid promotion opportunities for top performers - we promote from within
- We are a family with an Attitude That Cares
- We encourage you to embrace your individuality
- You get to work in a fun environment with the coolest people around
- We conduct business with integrity and passion
- Excellent benefits and employee discount
- Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Complete bank deposits
- Understand the Journeys culture and demonstrate it to the team
JOB REQUIREMENTS
- Prior retail management experience preferred
- 6–12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
* Age requirements for full-time employment may vary based on state
PAY AND BENEFITS
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com
PRE-APPLICATION DISCLOSURES
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.
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